We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-15 Days |
Canada, Europe | 10-20 Days |
Australia, New Zealand | 10-25 Days |
Mexico, Central America, South America | 15-30 Days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if youâd like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product youâve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (17) |
85%
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4 Stars (3) |
15%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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Buyer | Real customer reviews | |
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K***z ![]() |
13 Apr 2018 23:39 Good |
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H***a ![]() |
4 Apr 2018 04:50 Very nice. Thankyou |
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A***s ![]() |
31 Mar 2018 05:15 Item looks just like the picture and it doesnât look cheap at all. |
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S***c ![]() |
27 Mar 2018 05:28 Perfect |
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Customer ![]() |
26 Feb 2018 01:54 very well wrapped in plastic! easy adjustable. well made. |
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A***h ![]() |
19 Feb 2018 13:47 Beautiful , i recommend |
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L***e ![]() |
19 Feb 2018 05:27 very good quality. fits perfect! |
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N***r ![]() |
12 Feb 2018 09:00 I like iT is very Nice. Delivery almost 3 weeks |
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R***r ![]() |
7 Feb 2018 13:16 Excellent service. Amazing design. Will be back |
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K*****a K. ![]() |
30 May 2017 23:56 It's wonderful! Thanks! I love it |
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A***a B. ![]() |
18 May 2017 20:46 It is a magnificently gorgeous piece!! My only thing is that unwrapping it was a workout and it still came with two stones out. So I didn't understand why it was wrapped so vigorously. The pieces went right back in with super glue and they were just the really tiny stones. I recommend!! |
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N*****a K. ![]() |
22 Apr 2017 19:23 Thankyou so much I'm very happy .Very fast delivery and good quality! Super Im recommended thi seller! |
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F****i P. ![]() |
22 Apr 2017 19:20 es muy guapo .envio en 13 dia .aun que vino con una piedra despegada pero lo recomiendo es maravilloso |
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Customer ![]() |
12 Apr 2017 18:22 Livraison en une semaine, génial! TrÚs trÚs beau bijou, le collier était trÚs bien emballé. Je recommande |
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Customer ![]() |
22 Mar 2017 20:41 absolutely stunning!! Can't wait to wear it!! very light weight which is a bonus!! |
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S*w S. ![]() |
18 Jan 2017 03:12 commande arrivé trÚs vite le vendeur et formidable merci beaucoup |
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H***y L. ![]() |
4 Jan 2017 06:59 Absolutely beautiful piece. A few gems fell off in the packaging however it's still lovely. Buyer recommended. |
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Customer ![]() |
29 Dec 2016 21:55 It is beautiful just like the photo, just that it came unq chain dislocated but it is easy to fix it, I ordered it on 11.11 and I got the 21.12 |
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Customer ![]() |
29 Dec 2016 21:53 very beautiful! all qualitatively. very well packaged |
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L***i R. ![]() |
29 Dec 2016 21:47 Great, just like in the pictures. Unfortunately, 2 stones have fallen off. Otherwise great. |
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