Designed in NYC, Worn Everywhere!
To Make sure you get the right size,please refer to our size chart before buying.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-15 Days |
| Canada, Europe | 10-20 Days |
| Australia, New Zealand | 10-25 Days |
| Mexico, Central America, South America | 15-30 Days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if youâd like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product youâve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Jewelry Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.thejlryshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (13) |
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4 Stars (1) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
|---|---|---|
A***a  |
28 Sep 2018 08:34 I liked the shirt very much, the color is beautiful, the lace is good, everything is as big as the picture! There is a belt, but as for me it's better without it) Delivery is straight to the apartment. Thank you) 
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K***z |
16 Sep 2018 22:21 Incredibly quality nightie. Courier delivery |
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E***a  |
14 Sep 2018 13:37 Such a gentle, pleasant and beautiful) very pleased with the order) I recommend) |
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V***k |
12 Sep 2018 12:11 Graceful shirt 
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Customer  |
12 Sep 2018 07:23 Same as picture. But size is too big for me. I usually take a size up for Chinese products. But for this one I recommend to take your real size. |
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A***a |
6 Sep 2018 00:08 In perfect condition 
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S***a |
25 Jul 2018 02:03 Beautiful, fit in size. Express delivery. It came in 2 weeks, but the belt as in the picture is not bandaged, it does not hold like that. |
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A***v |
6 Jun 2018 23:34 peignoir just a fairy tale. I fell in love. hard on the help options to find beautiful lingerie. chest 110 waist 69 thighs103. often in the chest is not enough. but this peignoir sat perfectly! 
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Y***n  |
1 Jun 2018 04:21 Although I preferred the smallest body, it came empty, but it was a nice product with satin fabric and lace details. I liked it 
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Z***z  |
18 Apr 2018 14:34 Pleasant material, the quality pretty good only this black strap does not want to be nicely arranged. It could be a bit smaller. |
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M***A |
16 Apr 2018 22:18 excellent shirt, quality stitched, fast delivery by courier home, thank you |
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T***a |
16 Apr 2018 06:32 Very cool nightie, neatly stitched. The belt is simply not so beautiful to tie, you need to sew, but this is not such a big problem, and it also looks good without a belt. Delivery by courier to the house) 
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Customer  |
10 Apr 2018 05:15 It's really beautiful and exquisite, fast shipping, jug seller, thank you 
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M***m |
8 Apr 2018 01:47 Delivery is fast by courier to your home, pajamas are beautiful, but they are more large. The size table of the seller does not match, it is better to take a size smaller, if you have a chest no larger than 2 sizes. |
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