SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-15 Days |
| Canada, Europe | 10-20 Days |
| Australia, New Zealand | 10-25 Days |
| Mexico, Central America, South America | 15-30 Days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Jewelry Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.thejlryshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (13) |
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4 Stars (4) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
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K***k  |
7 Jun 2018 15:47 excellent shorts, I advise everyone! the only one did not guess with the size, it was necessary to take m (wear pants size 36) a bit too big, but not critical. not as short as in the photo, the material is pleasant, they are sewn qualitatively, in the store they would be worth 2000-3000 p on the sly. no pockets |
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E***o |
7 Jun 2018 13:17 We walked more than a month to Belgorod. In the rest everything is fine. I advise the brother to be 1 size smaller. And so the shorts are just super. I recommend both the product and the seller. 
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T***a |
7 Jun 2018 10:23 I ordered black and blue on my 42 ordered s, black approached, and blue big, although the size is the same. |
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D***n |
7 Jun 2018 09:30 excellent shorts. came quickly. hips 100 took M. everything is wonderful fit! |
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V***p |
7 Jun 2018 09:22 I ordered the size s - large, hang ugly, although the pop pumped to the size of M - it would be excellent. And outwardly very beautiful, as in the photo |
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I***a |
7 Jun 2018 00:12 Shorts well sooo steep. All friends want to order in manual color) I ordered 63-92 size S for parameters. I came at least as tight as the photo, but they sit well, I like it. However, there is one disadvantage. On the back side of the curve is a little crooked, it goes off in the side, but it's almost invisible, it pleases. I advise) 
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A***r |
6 Jun 2018 23:36 Shorts are super. Delivery to Krasnodar fast, I wanted free, so the volume of the hips 92 took M and hit the point |
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M***a  |
6 Jun 2018 10:40 Would be better if there was a XS size 
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Customer  |
6 Jun 2018 09:40 Looks Good! Feels Good! Love it!! XD :* 
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S***a |
6 Jun 2018 09:28 Ordered. It was somewhere a month. Good quality. Only with the size did not guess. I ordered it, but I had to s. Now just turn. If you want the priest to be open, and wear a size 42-44, then take s. Shorts are very good to stretch 
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O***a |
6 Jun 2018 08:41 shorts, thanks for the prompt delivery to Novosibirsk. |
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A***a |
6 Jun 2018 06:37 Ordered on April 24, came June 6. Quality is ideal, it sits well, the table corresponds to the parameters. |
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P***a |
6 Jun 2018 02:19 Shorts cool wear M, but ordered the S, because it is good to stretch if you order a larger size, then they turn out to be long and not Pts like judging by the photo and so for the dance itself |
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V***v |
5 Jun 2018 23:37 all perfectly) 
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O***a  |
5 Jun 2018 23:33 Shorts went a little more than a month, the quality is good, they are not sewn badly, they look like the photos of the seller, but unfortunately the size S turned out to be big in the hips for the volume of the hips 89, at the waist well, as on the elastic band. 
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K***a  |
5 Jun 2018 22:02 I did not even expect it to be honest! cool shorts, exactly the same as in the photo, look nice. As for the size, then its parameters 85-63-88 ordered the size of S. sat well, even left a small stock. In my opinion, the S size will fit perfectly on the waist 60-67cm and the pop 85-94cm |
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T***a  |
3 Jun 2018 07:13 The goods are satisfied, the size has approached, good quality, the seller recommend. 
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