Designed in NYC, Worn Everywhere!
To Make sure you get the right size,please refer to our size chart before buying.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-15 Days |
| Canada, Europe | 10-20 Days |
| Australia, New Zealand | 10-25 Days |
| Mexico, Central America, South America | 15-30 Days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if youâd like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product youâve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Jewelry Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.thejlryshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorise you to do so.
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| Buyer | Real customer reviews | |
|---|---|---|
K***R  |
3 Oct 2018 08:17 liked the kit. I am pleased to sew quality! when washing sheds! |
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Y***a |
1 Oct 2018 11:11 The perfect quality and size, very good store. I'm definitely reccomend the good. Thank you very much |
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B***b  |
11 Aug 2018 03:12 This pijama set is amazing! SHIPPING: It took 20days to get to Lithuania, faster than I was expecting. The product was put in a plastic sealed zipping bag and put in a plastic letter bag so it came undamaged. PRODUCT ITSELF: The product looks just like pictured. It has this velvety, silky, satin look even though it's made of polyster. It's nice to the touch. It is red wine's color and has no discolorations. It came folded in a bag, so it's a bit wrinkled but it looks alright after ironing. The lace has a really nice pattern and there were no strings hanging, left from sewing. FITTING: I'm 1,75m(5'9) and weigh 61kg(134lbs), wear bra size 75B, normal clothing size - S. So I ordered it in size S. Although it fits me quite well, I wish I've bought an M. The top is supposed to be a crop top but it feels a bit too short for me, I wish it would cover more of my stocmach, even though the bottoms are high-waisted. But this lenght will do alright. 
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G***r  |
2 Aug 2018 09:15 Really fast shipping!! Excellent quality |
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V***v |
4 Jul 2018 13:18 Set of norms! Delivery by courier to your home! |
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V***a |
13 May 2018 13:10 Loved the size and quality of the super courier delivered to home 
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D***n |
27 Apr 2018 05:08 Amazing! I REALLY LOVE IT! itâs worth that price, comfortable, light material and stunning colour, I Truely reccomend <3 |
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Customer |
23 Apr 2018 12:29 I love it, exactly like the picture. Super soft fabric, good quality, good store. The next time I wil buy a size less because I am 1.56 m. |
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A***r  |
11 Apr 2018 05:58 I loved! I look very cute, it's cool. the size is adequate, since I normally use S size. I was afraid that the cut of the shorts would be too high, or too short, but no. I liked it in every way. He also arrived in my house in 11 days. faster than imagined. I recommend it! 
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M***r |
7 Apr 2018 12:12 Super quick delivery. Product matches the description perfectly. Very very happy with the purchase. |
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